Time Warner can block unwanted calls

Staff report

NEW YORK, N.Y. — Time Warner Cable, (TWC) has announced a new, online registration process for customers to stop unwanted telemarketing and robocalls.

Nomorobo is a proven, third-party, call-blocking application. TWC has integrated the feature into its home phone management website, VoiceZone.

“With robocalls’ being the largest category of complaints at the Federal Communications Commission, we want to do everything we can to empower our customers to take control over the calls that come into their homes,” said Jeff Lindsay, general manager of TWC Home Phone. “Nomorobo, along with several other privacy features we offer, provide our customers peace of mind in knowing that illegal telemarketing and robocalls calls won’t get through.”

Nomorobo automatically blocks phone calls from many telemarketers and robocallers. The service takes advantage of TWC’s “Answer Anywhere” technology, a feature unique to digital phone service that allows incoming calls to be routed to up to five different telephone lines. The call rings in the home and simultaneously at Nomorobo’s servers. If the number is on a so-called “blacklist,” the call will end after one ring.

To add the free Nomorobo feature, phone customers should sign into TWC VoiceZone using their TWC ID. Under the settings tab, they should select “call privacy” and then click on “turn on” Nomorobo.

Staff report