DAYTON — The next step in transforming Time Warner Cable (TWC) customers’ TV experience in the Dayton area began last week, as customers have begun receiving communications from TWC outlining a transition to an all-digital lineup.
“Going all-digital brings the benefit of better picture and sound immediately, and will enable us to offer customers faster Internet speeds and additional services in the future,” said Shannon Atkinson, area vice president.
TWC’s advanced TV experience also includes a new slate of next-generation video features, including an expanded on-demand library now offering more than 30,000 titles. Network enhancements in the Dayton area enabled the 2015 launch of Enhanced DVR, which lets customers simultaneously record up to six different programs and save 150 hours of high-definition programming on its 1-terabyte hard drive, which is twice the storage of the largest prior model.
The transition to an all-digital network will require video customers without TWC digital equipment (customers who plug their cable lines directly into the TVs, VCRs or similar devices) to order a TWC digital adapter.
TWC will offer existing TV customers one or more digital adapters at no charge through at least June 29, 2017. To qualify, customers must order their digital adapters by Oct. 22. After this free period, each adapter will be billed at the prevailing price. To order, visit www.TWC.com/digitaladapter, call 844-841-5085 or visit a Time Warner Cable store.
A digital adapter is a small device that allows only digital signals to be displayed on TV. Customers who currently have digital set-top boxes do not require a digital adapter.