COLUMBUS — The Ohio Bureau of Motor Vehicles (BMV) recently received three American Association of Motor Vehicle Administrators (AAMVA) 2016 Public Affairs and Consumer Education (PACE) Awards.

Ohio BMV was the winner of Improvements through Efficiencies Award for its official online renewal site, OPLATES.com.

Ohio BMV was the winner of Division 7, Websites/Technology; Category 7A for an internally produced website. The BMV’s official website, www.bmv.ohio.gov, was recently redesigned making it more customer-friendly and easer to navigate.

Ohio BMV was the winner of Division 7, Websites/Technology; Category 7C for an interactive presentation award on the Self Service Terminals Kiosk Tutorial. Self-service terminals are do-it-yourself kiosks for vehicle registration renewal. Registrants may renew up to five vehicles at one time. Only non-commercial vehicles are eligible for SST transactions. Currently, Ohio has nine self-service terminal kiosks at a variety of locations.

“These awards are a true example of teamwork.” said Don Petit, registrar, Ohio BMV. “Without the mutual cooperation from Communications, IT and the BMV, none of these award-winning customer service enhancements would have been possible.”

This year, AAMVA received a record number of submissions for the national PACE Awards. AAMVA’s PACE Awards Program recognizes public relations, public affairs and consumer education excellence among the motor vehicle, law enforcement and traffic safety agencies across North America. The program recognizes creativity, cost effectiveness and the ability to reach consumers with a well-crafted, measured and executed message.