CELINA – Evie Novak, special investigative unit senior investigator at Celina Insurance Group, recently earned the Certified Insurance Fraud Investigator designation.
The CIFI program is an accrediting process for individuals with the specialized skills required to detect, investigate and deter insurance fraud. The program has a high standard for admission and testing, including adherence to the International Association of Special Investigation Unit’s code of ethics and a demonstrated competency through mandatory continuing professional education.
Novak is a member of the IASIU and has been active in the SIU for more than three years. To achieve the CIFI, she acquired 100 points toward the examination application that combines educational degrees and years of insurance investigation experience. She also successfully passed the exam.
“After 33 years as an insurance adjuster, I moved into the role of special investigator, and although I had a good foundation for the position, I didn’t have formal training in this area,” Novak said. “By following the steps to certification, I gained the knowledge and confidence to perform the job.”
“Evie is an integral member of our investigative unit and able to manage complex investigations,” said Anne McMillan, senior director of claims at Celina. “She already possesses excellent communication skills, but now she also increased her technical aptitude and domain knowledge.”
Founded in 1914, Celina Insurance Group is a family of four mutual property and casualty insurance companies underwriting auto, home, business and farm coverages. Celina Insurance Group is represented by approximately 500 independent agents across six Midwestern states.